Privacy Policy
Last updated: January 2026
1. Introduction
Agent Chat ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered chatbot services.
2. Information We Collect
We collect information that you provide directly to us, including:
- Account information (name, email address, password)
- Profile information and preferences
- Chatbot configurations and customizations
- Conversation data processed through our service
- Payment and billing information
- Communications with our support team
3. Automatically Collected Information
When you access our services, we automatically collect:
- Device information (browser type, operating system)
- Log data (IP address, access times, pages viewed)
- Usage patterns and analytics data
- Cookies and similar tracking technologies
4. How We Use Your Information
We use collected information to:
- Provide, maintain, and improve our services
- Process transactions and send related information
- Send technical notices and support messages
- Respond to your comments and questions
- Analyze usage trends and optimize user experience
- Detect, investigate, and prevent fraudulent activities
- Comply with legal obligations
5. Data Sharing and Disclosure
We may share your information in the following circumstances:
- With service providers who assist in our operations
- To comply with legal requirements or respond to lawful requests
- To protect our rights, privacy, safety, or property
- In connection with a merger, acquisition, or sale of assets
- With your consent or at your direction
We do not sell your personal information to third parties.
6. Data Security
We implement industry-standard security measures to protect your information, including encryption, secure servers, and access controls. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
7. Data Retention
We retain your information for as long as your account is active or as needed to provide services. We may also retain data as necessary to comply with legal obligations, resolve disputes, and enforce our agreements.
8. Your Rights
Depending on your location, you may have the following rights:
- Access your personal information
- Correct inaccurate data
- Request deletion of your data
- Object to or restrict processing
- Data portability
- Withdraw consent at any time
To exercise these rights, please contact us at privacy@agnetchat.com
9. Cookies and Tracking
We use cookies and similar technologies to enhance your experience, analyze usage, and assist in our marketing efforts. You can control cookies through your browser settings, though this may affect certain features of our service.
10. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.
11. Children's Privacy
Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware of such collection, we will take steps to delete the information.
12. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of our services after changes constitutes acceptance of the updated policy.
13. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Email: privacy@agnetchat.com
Support: support@agnetchat.com